Error code 0x800B010A, often accompanied by an error message like “A certificate chain could not be built to a trusted root authority,” is specifically related to Windows Update and the authentication of digital certificates.
Digital certificates play a crucial role in ensuring the security and integrity of software installations, updates, and other online transactions.
Resolving windows 10/11 update Error code 0x800B010A
Now that we understand the potential causes, let’s explore some effective solutions to resolve the windows 10/11 0x800B010A error:
Check System Date and Time:
Incorrect date and time settings can disrupt the certificate validation process. Ensure that your system’s date and time are correctly configured.
Restart the System and Update Again:
Sometimes, a simple system restart can help resolve temporary glitches. Restart your computer and attempt to update Windows again.
Possible causes for this Error code 0x800B010A in windows 10/11:
Several factors can contribute to the occurrence of update error code 0x800B010A. Let’s examine some of the common causes:
Expired or Revoked Certificates:
When a digital certificate used by Windows Update expires or is revoked, the system may fail to establish a secure connection, resulting in the windows 10 0x800B010A error.
Missing or Corrupted Root Certificates:
Windows relies on a set of trusted root certificates to validate the authenticity of digital certificates. If any of these root certificates are missing or corrupted, it can lead to this windows 11 update error code 0x800B010A.
Internet Connection or Proxy Issues:
Connectivity problems, such as a weak internet connection or misconfigured proxy settings, can interfere with the secure transmission of certificates and lead to windows update error code 0x800B010A.
Third-Party Security Software:
Certain third-party security software, such as firewalls or antivirus programs, may interfere with Windows Update certificate validation process, causing the Error code 0x800B010A to occur.
More quick steps to fix this Error code 0x800B010A in windows update:
Run Windows Update Troubleshooter:
Windows provides a built-in troubleshooter that can automatically detect and fix common update-related issues.
1. Open the Windows Settings,
2. Navigate to “Update & Security,”
3. Select “Troubleshoot,” and
4. Run the “Windows Update” troubleshooter.
Reset Windows Update Components:
Resetting the Windows Update components can often resolve underlying issues. Open Command Prompt as an administrator and enter the following commands one by one, pressing Enter after each:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Disable Third-Party Security Software:
Temporarily disable any third-party security software installed on your system, including firewalls and antivirus programs. Then try updating Windows again. If the Error code 0x800B010A is resolved, consider reconfiguring the security software to allow Windows Update.
If none of these solutions work, it may be helpful to contact the support channels of the software or operating system you are using for further assistance. They can provide more specific guidance based on your system configuration and software setup.